Pricing
Pricing as simple as the product.
Start free for 14 days. Pay per teammate after that, and nothing for your AI agents.
Hop
For founders and your first support hire.
$19per user / month
Start free trial- Up to 5 seats
- 2 email inboxes
- Shared inbox, assignment and notes
- Live chat widget
- AI agents via MCP
Bound
Most popularFor growing support teams.
$49per user / month
Start free trial- Unlimited seats
- 10 email inboxes
- Everything in Hop
- SLAs and automations (soon)
- Priority support
Big Red
For scale-ups with security reviews.
Custombilled annually
Talk to us- Everything in Bound
- SSO and SCIM
- Custom roles
- DPA and security review
- Dedicated onboarding
Prices in USD, excluding tax. Startups get 50% off the first year.
Compare plans
| Feature | Hop | Bound | Big Red |
|---|---|---|---|
| Inbox | |||
| Seats | Up to 5 | Unlimited | Unlimited |
| Connected email inboxes | 2 | 10 | Unlimited |
| Shared inbox, assignment, priorities | |||
| Internal notes | |||
| Customer history | |||
| Realtime updates | |||
| Channels | |||
| Gmail and Google Workspace | |||
| Outlook and Microsoft 365 | |||
| Live chat widget | |||
| AI | |||
| AI agents via MCP | |||
| Operations | |||
| SLAs and business hours | Soon | Soon | |
| Automations | Soon | Soon | |
| Security & support | |||
| Encrypted mailbox tokens | |||
| SSO and SCIM | |||
| Custom roles | |||
| DPA and security review | |||
| Support | Priority | Dedicated | |
FAQ
Questions, answered.
Do I need a credit card for the trial?
No. You get 14 days with every feature. Pick a plan when you're ready. If you don't, nothing is deleted: the inbox just goes read-only.
What counts as a seat?
Anyone on your team who can reply to customers. AI agents connected over MCP don't use a seat.
Which email providers work?
Gmail and Google Workspace, and Outlook and Microsoft 365. You sign in once and Tikkaroo sends replies from your real address, in the same thread.
How do AI agents work?
Create an API key in Settings and connect any MCP-compatible assistant, like Claude. It can read tickets, reply, add notes and watch live chat. Every AI reply is labelled in the inbox.
Can I cancel anytime?
Yes. Cancel from Billing whenever you like. You keep access until the end of the period you've paid for.
Do you have a startup discount?
Yes. If you're pre-seed or seed, email us for 50% off your first year.